Privacy Policy for TerzettoCuisine.com
1. Introduction
At TerzettoCuisine.com, we are committed to safeguarding the privacy and personal data of every individual who interacts with our website. Your trust is of paramount importance to us, and we are dedicated to maintaining the confidentiality, integrity, and security of the information we collect. This Privacy Policy outlines how we collect, use, disclose, and protect personal data in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. Scope and Data Controller
This Privacy Policy applies to personal data collected through TerzettoCuisine.com (the “Website”) and any related communications or transactions. TerzettoCuisine.com acts as the data controller with respect to the personal data collected from users of the Website.
For the purposes of GDPR, the data controller is Terzetto Cuisine and may be contacted via email at [email protected]. We determine the purposes and means of processing your personal data.
3. Categories of Data Processed
We collect and process different types of personal data depending on your interactions with our Website:
3.1 Usage Data
Information automatically collected through your use of the Website, including IP address, browser type and version, pages visited, time and date of access, session duration, referring URLs, and other diagnostic data.
3.2 Account Data
Personal data you provide when registering for an account or placing an order, such as name, email address, residential or delivery address, and phone number.
3.3 Profile Data
Details related to your activity on the Website, such as login credentials, saved preferences, past purchases, favorite items, and behavioral data.
3.4 Communication Data
Information contained in communications you send to us, including customer support inquiries, feedback submissions, complaints, and other correspondence.
3.5 Technical Data
Device identifiers, operating system, screen resolution, and browser configuration data. This also includes data collected via cookies, logs, and similar technologies.
3.6 Transaction Data
Data relating to transactions you initiate with us, including billing addresses, payment methods, purchase amounts, order history, and shipping details.
3.7 Preference Data
Information reflecting your marketing consents, newsletter subscriptions, and stated interests in particular cuisine types or product categories.
4. Legal Bases for Processing
We process your personal data lawfully under the following legal bases:
– Performance of Contract: When processing is necessary for fulfilling your orders or providing services you’ve requested.
– Legitimate Interests: For internal administrative purposes, fraud prevention, and customer support, where such processing does not override your fundamental rights.
– Consent: Where you have affirmatively given us permission, such as for email marketing or non-essential cookies.
– Legal Obligation: Where we are required to process data to comply with laws, regulations, or legal inquiries.
5. Your Rights
You have specific rights under the GDPR and CCPA regarding your personal data:
5.1 Right of Access
You may request confirmation of whether we process your data and access to that data.
5.2 Right to Rectification
You may request that we correct or complete inaccurate or incomplete personal data.
5.3 Right to Erasure (“Right to be Forgotten”)
You may request that we delete personal data no longer necessary for the purposes collected, subject to legal obligations.
5.4 Right to Restriction of Processing
You may request the restriction of personal data processing under specific circumstances.
5.5 Right to Data Portability
You are entitled to receive a copy of your personal data in a structured, commonly used, and machine-readable format and the right to transmit it to another controller.
5.6 Right to Object
Where the processing is based on legitimate interest or direct marketing, you may object at any time.
5.7 CCPA Rights
For California residents, you have the right to request a record of personal information collected, sold, or disclosed, to opt out of the sale of personal data, and to request deletion, with no discrimination for exercising your rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ industry-standard security measures to protect your data both during transmission and storage. These include but are not limited to:
– Encryption using SSL/TLS protocols
– Secure server infrastructure and access controls
– Role-based access permissions
– Routine data backups and restoration procedures
– Security awareness training for personnel
While absolute security cannot be guaranteed, we take every reasonable measure to safeguard your information.
7. International Transfers
Your personal data may be transferred to and processed in countries outside of your own where data protection laws may differ. In such cases, we ensure appropriate safeguards are in place, including Standard Contractual Clauses and compliance with regional data protection requirements, to ensure an adequate level of data protection.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations:
– Account and Transaction Data: retained for up to 7 years for tax and accounting compliance
– Usage and Technical Data: retained for up to 24 months for analytics and performance optimization
– Preference and Communication Data: retained for as long as you maintain an account or do not withdraw consent
When retention is no longer necessary, data is securely anonymized or deleted.
9. Cookie Policy
We use cookies and similar technologies to enhance your website experience. These include:
9.1 Essential Cookies
Necessary for core website functionality, such as authentication and session management.
9.2 Functional Cookies
Remember choices you make, such as language and region, and enhance usability.
9.3 Analytics Cookies
Used to collect aggregated data on website performance, page interactions, and user navigation paths.
9.4 Performance Cookies
Help us monitor the operational performance of TerzettoCuisine.com and resolve errors or loading issues.
10. Cookie Management and Compliance
You may manage or disable cookies through your browser settings or through our cookie preference center, where available. Consent is requested for non-essential cookies in compliance with GDPR. Under CCPA, users are provided with an option to opt out of the sale or sharing of personal data associated with cookies and other tracking technologies.
Your continued use of TerzettoCuisine.com implies consent to the use of necessary cookies and to the use of optional cookies where applicable consent has been given.
11. Children’s Privacy
TerzettoCuisine.com is not intended for or directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that such data has been inadvertently collected, it will be deleted without delay. Parents or legal guardians who believe their child has submitted personal information may contact us at [email protected].
12. Policy Updates
We reserve the right to update or amend this Privacy Policy to reflect changes in law, practices, or our services. Any changes will be published on this page, and where legally required, you will be notified by appropriate means.
We encourage you to review this Policy periodically to remain informed of how we protect your personal data.
13. Contact Us
For questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us:
Email: [email protected]
Website: www.terzettocuisine.com
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We are fully committed to complying with all applicable data protection laws, including GDPR and CCPA. Should you have concerns about your data privacy, we encourage you to reach out to us at [email protected].